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Contact us

One Stop provides expert advice regarding registration, financial aid, billing, payment, student records, and veterans benefits.

For Graduate Student Services and Progress (GSSP), visit the GSSP contact page.


Please include your student ID in your email.


8:00 a.m. - 4:30 p.m., Monday-Thursday 
8:00 a.m. - 4:00 p.m., Friday.

If there is no answer, please leave a message with your Student ID number and we will return your call as soon as possible.


Please include your student ID in your fax.

To submit a form or other documentation, please follow the directions given at the top of the form or documentation. Do not send payments for your student account to One Stop. Visit How to pay to learn more about submitting payments.

University of Minnesota - Rochester
One Stop
300 University Square
111 South Broadway
Rochester, MN  55904

In-person assistance, forms, printed information, records review, computer access, and other assistance is available by visiting One Stop in the Student Success, Engagement, and Equity Center (suite 384) on the third floor of University Square.

Walk-ins are welcome or you may make an appointment with our front desk staff.

If you prefer to meet virtually (via Zoom), you may sign up for one of our available online appointment slots: