Home > Contact us

Contact us

NOTICE: Due to recent developments regarding COVID-19, One Stop Student Services is closing on Rochester campus until further notice.

We are still available via email and can make arrangements on a case-by-case basis to meet via Zoom meetings or Google hangouts as needed.

For the health and safety of all involved, we highly recommend that students, staff, and faculty contact us via email.

One Stop provides expert advice regarding registration, financial aid, billing, payment, student records, and veterans benefits.

For Graduate Student Services and Progress (GSSP), visit the GSSP contact page.


Please include your student ID in your email.


8:00 a.m. - 4:30 p.m., Monday-Thursday 
8:00 a.m. - 4:00 p.m., Friday.

If there is no answer, please leave a message and we will return your call as soon as possible.


Please include your student ID in your fax.

To submit a form or other documentation, please follow the directions given at the top of the form or documentation. Do not send payments for your student account to One Stop. Visit How to pay to learn more about submitting payments.

University of Minnesota - Rochester
One Stop
300 University Square
111 South Broadway
Rochester, MN  55904

In-person assistance, forms, printed information, records review, computer access, and other assistance is available by visiting the Admissions and One Stop Suite (suite 326) on the third floor of University Square.