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Contact us

NOTICE: Due to COVID-19 guidance, One Stop Student Services has limited on-campus availability.

We are still available via email and can make arrangements on a case-by-case basis to meet via Zoom meetings or Google hangouts as needed.

For the health and safety of all involved, we highly recommend that students, staff, and faculty contact us via email or sign up for a virtual appointment. Select your appointment by clicking on the available timeslot that works for you:

One Stop provides expert advice regarding registration, financial aid, billing, payment, student records, and veterans benefits.

For Graduate Student Services and Progress (GSSP), visit the GSSP contact page.


Please include your student ID in your email.


8:00 a.m. - 4:30 p.m., Monday-Thursday 
8:00 a.m. - 4:00 p.m., Friday.

If there is no answer, please leave a message and we will return your call as soon as possible.


Please include your student ID in your fax.

To submit a form or other documentation, please follow the directions given at the top of the form or documentation. Do not send payments for your student account to One Stop. Visit How to pay to learn more about submitting payments.

University of Minnesota - Rochester
One Stop
300 University Square
111 South Broadway
Rochester, MN  55904

In-person assistance, forms, printed information, records review, computer access, and other assistance is available by visiting the Admissions and One Stop Suite (suite 326) on the third floor of University Square.

Due to COVID-19 guidance we have limited in-person availability at this time. Please sign up for a virtual meeting with One Stop here or email us to make arrangements to meet. To sign up for a meeting, review the calendar blocks labeled "One Stop Zoom Appointment" and click the available time that works for you. Additional appointment options are added regularly. If you currently don't see a time that works for you, please check back in a day or two, or email to make arrangements.